MELBIC Car Rental
Terms and Conditions: Namibia
1. General & Legal:
1.1 The agreement shall be governed in all aspects by the Namibian law.
1.2 The vehicle shall be the sole risk of the renter during the rental period.
1.3 In the case of legal action, all legal cost will be recovered from the renter.
1.4 The renter chooses the address specified in the rental agreement as his/ her domicilium citandi et executandi.
1.5 All terms, conditions and rates are subject to change without prior notice.
1.6 The odometer of the vehicle will be used to determine the kilometres travelled.
1.7 The renter shall return the vehicle to the premises of the company within the time as agreed or at the place as agreed in writing.
1.8 All charges payable by the renter will be paid in cash or by credit card.
1.9 All vehicles are equipped with traction devices.
2. Driver(s):
2.1 The renter takes full responsibility for any 2nd or more drivers in terms of the whole contract.
2.2 Persons renting may not be younger than 23.
2.3 The vehicle may only be driven by the driver or persons indicated on the rental agreement.
2.4 Valid driver’s licenses are: An international driver’s license, A European Community driver’s license, any national driver’s license in English. National driver’s licenses in any other language than English must be accompanied by an officially certified translation in English.
3. Speed:
The main cause of accidents is excessive speed.Prescribed speed limits of MELBIC Car Rentals are:
- Tar roads: 100 -120 km/h
- Gravel roads: 60–80 km/h
- Towns – 60 km/h
4. Accidents & Insurance:
4.1 Responsibility after loss & damage of vehicle:
- The renter shall obtain the names and contact numbers of everyone involved or witnesses.
- Shall not admit responsibility to any third party.
- Shall notify the rental company within 24 hours of the occurrence of the damage/ loss.
- Shall make adequate provision for the safety of the vehicle.
- Shall co-operate with the rental company in the investigation of the accident/ loss of the vehicle.
- Shall notice the company of any notice, claim, demand or summons received in connection of the accident.
4.2 The vehicle shall be the sole risk of the renter during the rental period.
4.3 The company takes no responsibility for any injuries or death of the driver or any passenger arising during the use of the vehicle or any other vehicle of the company.
4.4 The rental company will only replace the vehicle due to mechanical damages which cannot be repaired locally within 48 hours.
4.5 In case of damages the renter will pay all the recovery cost of the vehicle.
4.6 In the event of an insurance claim arising, the renter will be liable to pay the excess amount as per agreement.
4.7 Insurances and waivers exclude damage from sandblast and damage to tyres and personal property.
4.8 When a vehicle was involved in an accident, the person renting is responsible for salvaging and bringing the vehicle back to the Pick-up Depot.
4.9 Should Persons renting be not-willing or incapable of taking a replacement vehicle, no refunding of rental fees (for ending the contract earlier) will take place.
4.10 The company shall not be obliged to place another vehicle at the disposal of the hirer in the event of the vehicle being damaged, stolen or rendered unfit for use.
4.11 No refunding of rental fees will take place for lost days due to an accident, or time lost for organizing the replacement vehicle.
4.12 Any Accidents, equipment failure or problems associated with the vehicle, must be reported to MELBIC Car Rental within 24 hours.
4.13 Faults with the radio, air conditioning or refrigerator are not classified as breakdowns; no refunds will be made for repair time on these items.
4.14 Minor repairs up to N$ 500, can be done without the permission of MELBIC Car Rental, and will be reimbursed after presenting the invoice.
4.15 Wilful damages will not be covered by the Comprehensive insurance and an additional excess will be charged to cover these costs. All incurred expenses will be carried by persons renting. Wilful damages do include but is not limited to:
- Disregarding of Terms & Conditions.
- Damages that occur due to negligence or reckless driving.
- Sitting or standing on the bonnet or the roof of the vehicle.
- Driving under the influence of alcohol and drugs.
- Driving on restricted, inaccessible or closed roads.
- Damage to windscreens and tyres - Water-Damage, Fire-Damage, Damage of vehicle interior, entire camping equipment.
- Deliberate violation of the law (Parking tickets, etc.).
- Personal belongings.
- Damaging the gearbox due to incorrect use of the clutch/handbrake.
- Failure to stop driving when a dashboard warning light indicates a problem.
- Falling asleep or driver’s fatigue or driving on the wrong side of the road.
5. Road Conditions & Road Signs & Boarders:
In Namibia and South Africa, driving is on the LEFT HAND SIDE of the road.
5.1 Observe traffic signs, especially those indicating to reduce speed, or a curve or turn ahead, always reduce speed accordingly.
5.2 On gravel roads, when approaching oncoming traffic, reduce speed and stick as far to the left as conditions allow.
5.3 Always slow down when driving through a drift or riverbed.
5.4 No vehicle may be taken outside Namibia without prior approval and a cross-border permit.
5.5 After permission was granted, vehicles will be allowed to travel to South Africa and Botswana. They are NOT allowed to travel to Angola, Mozambique or Malawi. Vehicles may travel to Zimbabwe and Zambia on request only. Should the vehicle cross the borders of these restricted countries, the vehicle will no longer be insured.
5.6 Sedan vehicles may not be driven on gravel roads, nor may any vehicles be driven in any illegal manner, in any motor sport, below the high tide watermark at the coast or any pools or wet salt pans, through rivers or along river beds, in sandstorms or beyond the border of Namibia (unless authorised in writing).
6. Vehicle use:
6.1 You should check tyre pressures as often as possible.
6.2 When driving in sand you can let your tyres down as low as possible (but not as low as to damage the side wall or that rocks can impact the rim). Don't forget to pump tyres up to their recommended pressure again as soon as you are back on hard surface.
6.3 Driving at night is not advisable. Be aware of animals on the road during the night.
6.4 The towing of other vehicles, trailers and caravan is allowed.
6.5 The vehicle may not be used for conveyance of goods or passengers for reward.
The use of 4x4:
The use of different gear settings:
Differential lock:
The differential lock stops the vehicles wheels from spinning and should be used in thick sand and mud. Always disengage the differential lock when it is not needed.
2x4:
When driving on tarmac roads, keep the vehicle in 2x4 all the time.
4x4 High:
4x4 high is advised for gravel or slippery roads to offer better traction.
Maximum Speed for this gear setting: 80km/h
4x4 Low:
4x4 low offers more strength and power to enable the vehicle to pull out of sand if stuck, or to drive on rugged roads.
Maximum Speed for this gear setting: 40km/h
To disengage 4x4:
- Stop
- Engage 2 high
- Reverse the vehicle for 3 to 4 meters
- Continue the journey
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