In case of an accident, the renter has to pay the full excess as stipulated under the terms and conditions of the rental agreement. By choosing to pay a collision damage waiver, the excess amount payable is reduced as is indicated under the terms and conditions of the rental agreement.
Prior arrangements must be made with Melbic Car Rentals, as we have to give you a Letter of Authorization to take vehicles outside of Namibia. Extra cost may be charged if the vehicles are not returned to our office since it will not be available for rental until returned. It is the renter’s responsibility to return damaged vehicles outside Namibia to within the borders of Namibia.
We offer transport from and to the Airport free of charge as it is part of our services. You however need to supply us with your flight details. There will be a representative from our company at the airport to meet you and bring you to our office.
Your booking will be confirmed once a deposit has been paid and confirmed. A deposit of 30% is required beforehand. No cheques will be accepted. You will receive a booking reference number once your booking has been confirmed. The full rental amount, as quoted, must be paid in full upon commencement of the rental.
Area: Namibia covers 824’292 sq. km (318’259 sq. mi) Location: Situated on the south-western coast of Africa, Namibia borders Angola and Zambia in the north, South Africa in the south and Botswana in the east. Population: Slightly more than 2.3 million (2015) Capital City: Windhoek Official Name: Republic of Namibia Date of Independence: 21 March 1990 System of Government: Multi-party Democracy Religion: Freedom of religion was adopted through Namibia’s Bill of Fundamental Rights. About 90% of the population is Christian. Currency: The Namibian Dollar (N$); the Namibian Dollar and South African rand are the only legal tender in Namibia and can be used freely to purchase goods and services. Time Zones: Summer time: GMT + 2 hours from the 1st Sunday in September to the 1st Sunday in April. Winter time GMT + 1 hour from the 1st Sunday in April to the 1st Sunday in September.
TERMS AND CONDITIONS 1. The
LESSOR leases to the RENTER who hereby hires the vehicle hereinafter specified
for the period hereinafter specified.
agreement will at all times be subject to the standard terms and conditions of
the rental agreement, of the LESSOR annexed hereto as Annexure A and B which
annexure forms an integral part of this agreement and which will be initialled
by the RENTER for the purpose of identification. 3. Speed Limits
The RENTER shall at all times be binded to
the following speed limits:
maximum of 80km/h on any gravel road (irrespective should road signs indicate
higher speed limits) The C34 between Swakopmund and Hentiesbay is
not a Tar Road but a Salt Road (In future it will be a tarred road). This Road falls under the Category of not
Tarred Road, therefore only 80km per hour is allowed.
maximum of 120km/h on all tarred public roads subject however to the speed
limits imposed by government or any local authority for any specific stretch of
the road. By not adhering to the Speed Limit as set out by LESSOR all Collision
Damage Waiver cover will be revoked.
of the 4x4 mode:
H4 (High range) maximum 60km/h
L4 (Low range) maximum 30km/h Switch to four-wheel
drive, H4 and L4, only when the vehicle has come to a full stop and only when
the clutch is depressed! Automatic vehicles must be in neutral.
By using the 4x4 mode incorrectly/permanently, the Client will be liable
for the full cost of any damages.
RENTER shall not be entitled to drive:
4.1 long distance roads between 07:00
PM and 06:00 AM due to the high risk of accidents caused by animals.
4.2 to Sandwich
the Kunene River
Epupa Falls east on road No. 3700 to road No. 3701
Van Zyl’s pass
any beach where the water breaks
4.11 through bushes
RENTER undertakes not to:
on the roof or bonnet or any other painted part of the vehicle
against any metal parts of the vehicle body
the vehicle unattended (for long periods)
the key in the ignition while not driving
RENTER undertakes to:
4x4 timeously to prevent clutch and tyre damage
the entire wheels cleaned after having been stuck in mud
the vehicle cleaned, (inside, outside and underbody) or a cleaning fee of
N$750.00 will be charged. Take note that should the vehicle not be cleaned it
could cover scratches and dents which the LESSOR can only charge the RENTER
once the vehicle has been cleaned and the damages become visible.
that his passengers and guest comply with clause 5 above
RENTER agrees that any roof top tents or camper, if mounted will be used at the
sole and exclusive risk of the RENTER.
crossing any borders the RENTER should take note of the information provided in
Annexure B. By not adjusting driving behaviour accordingly, the RENTER could be
held liable for damages to the vehicle.
the vehicle is scratched, the RENTER will be liable for an additional polishing
fee of N$1,650.00 plus VAT (Excluding deep scratches)
vehicle and equipment leased to the RENTER are indicated as per attached
Was delivered to the RENTER and shall be RETURNED
by the RENTER no later than 15:00.
Should the vehicle not be returned on the agreed time, the RENTER will
be charged a daily rate or a penalty fee 11. Accident
the RENTER is involved in an accident and a substitute vehicle is required, the
RENTER shall not be entitled to any refunds in terms of this rental agreement
and the RENTER will have to enter into an entirely new rental agreement for
another vehicle. A new rental agreement
will not be concluded unless all outstanding monies in terms of this rental
agreement have been paid in full.
the case of an accident where the vehicle is rendered not roadworthy, the
LESSOR will not be obliged to avail a substitute vehicle, but can in its sole
discretion avail a vehicle and only if a substitute vehicle is available.
the RENTER return the vehicle before the due date, the LESSOR will not be
obliged to refund the RENTER for the remaining rental period.
breakdowns must be reported within 24 hours to the LESSOR. The LESSOR shall be informed of the full extent
and cost of the repairs. 14. Collision Damage Waiver
RENTER will remain liable for ALL DAMAGES to the vehicle not covered by the
The CDW only covers the following:
damages to the vehicle which is caused by
another vehicle driving into the LESSOR’s vehicle.
damages to the vehicle which is caused by
animals running or jumping into the LESSOR’s vehicle.
DRIVER may choose the following CDW options:
1: Zero Cover. Excess blocked up to but not limited to N$45,000
2: Limited CDW of N$180 payable per day. Excess blocked up to but not limited
3: Limited CDW of N$260 payable per day. Excess blocked up to but not limited
4: Super CDW of N$350 payable per day. Excess blocked up to but not limited to
1 & 2 excludes tyres and windscreen cover
The excess amount blocked, as indicated in the different options will be
reserved on the credit card on the day of the rental for damages. Upon return of the vehicle, should there be
damages caused by negligence of the RENTER, the LESSOR reserves the right to set
off any reasonable amount for any cost of damages or loss irrespective of the
excess option. Should no damages be
reported upon inspection of the vehicle during the return of the vehicle, the
excess option blocked will be released after 3 working days from date of
returning the vehicle as a full mechanical inspection must still take place. The Credit Card Authorisation form refers. 14.3 IN THE CASE OF NEGLIGENCE OF
THE DRIVER, DAMAGES TO THE VEHICLE WILL NOT BE COVERED BY THE COLLISION DAMAGE
WAIVER REFER TO CLAUSE 8.3.2 of Annexure
A. 14.4 The DRIVER needs to report
ANY accident or DAMAGE to the vehicle to the police and to the LESSOR within 24
hours after the damage or loss occurred. 14.5 In the case where another vehicle or animal has damaged the vehicle, the
RENTER is responsible to collect as much evidence as possible for the LESSOR’s
insurance purposes. 15. Tracking
It is recorded that the vehicle is fitted with a Tracking device and
that routes and vehicle speed, amongst others, are strictly monitored. The
LESSOR will receive a Notification from the GPS Tracker installed in the
Vehicle in the case of speeding. By
repeatedly ignoring the warning signal, the rental agreement is breached,
resulting in the Collision Damage Waiver to be revoked. Should the RENTER temper or damage the Tracking Device, a penalty fee
of N$5,300.00 will be charged.
15.1 EMERGENCY PHONE to be switched on and
charged at ALL times in order for the RENTER to contact the LESSOR in case of
emergencies and for the LESSOR to communicate to the RENTER in case of breach
of contract. 16. Vehicle drop off On the day of
return, the LESSOR or its agent will inspect the vehicle. The LESSOR
reserves the right to only declare the Vehicle being in order after a full cleaning
and mechanical inspection of the vehicle, as well as a complete inspection of
the camping equipment has been done. In
case of loss or damage caused to the vehicle due to negligence, the RENTER will
be informed what the cost of the damage is and will be obliged to settle
payment immediately. After a full mechanical inspection, the RENTER will be notified
what the cost of the damage is via E-mail within 3 working days after the
vehicle has been returned. The LESSOR reserves the right to set off payment for
any cost of damages or loss as referred to in terms of Clause 14 of this Rental
Agreement and Clause 8 of Annexure A against the credit card of the RENTER.
Collision Damage Waiver
Damage Waiver (CDW)
14.1 The RENTER will remain liable for ALL DAMAGES
to the vehicle not covered by the CDW – for example but not limited to chipped
tyres, deep scratches, under body damage, etc.
14.2 The DRIVER may choose the following CDW
Collision Damage Waiver (CDW)
No Insurance Cover. Excess payable
Limited CDW. Excess payable
Limited CDW. Excess payable
Super CDW. Excess payable
Option 1 & 2 exclude tyre and windscreen cover
amount indicated at the different options will be reserved on the credit card on the
day of the rental for damages to the vehicle
caused by negligence which
is not covered by the CDW, should no damages be reported upon inspection of the
vehicle during the return of the vehicle, this amount will be released.
14.3 The CDW further excludes damages to the underbody or sandblast. In
the case of gross negligence, damages to the vehicle will not be covered by the
collision damage waiver.
14.4 The DRIVER needs to report any accident or damage to the vehicle to
the police and to Melbic Car Rentals Tours & Transfers within 24 hours
after the damaged occurs. If the DRIVER did not report as such, upon return of
the vehicle, the DRIVER will be informed what the estimated cost for damages
are and payment will be required immediately.
When booking a vehicle with camping equipment, the following will be supplied at no extra cost depending on the number of people you have booked for.