Terms & Conditions

TERMS AND CONDITIONS
1. The LESSOR leases to the RENTER who hereby hires the vehicle hereinafter specified for the period hereinafter specified.
2. This agreement will at all times be subject to the standard terms and conditions of the rental agreement, of the LESSOR annexed hereto as annexure A- which annexure forms an integral part of this agreement and which will be initialled by the RENTER for the purpose of identification.
3. Speed Limits
The RENTER shall at all times be binded to the following speed limits:
3.1 a maximum of 80km/h on any gravel road (irrespective should road signs indicate higher speed limits)
The C34 between Swakopmund and Hentiesbay is not a Tar Road but a Salt Road (In future it will be a tarred road). This Road falls under the Category of not Tarred Road, therefore only 80km per hour is allowed.
3.2 a maximum of 120km/h on all tarred public roads subject however to the speed limits imposed by government or any local authority for any specific stretch of the road.
By not adhering to the Speed Limit as set out by LESSOR all Collision Damage Waiver cover will be deemed invalid.
3.3 Use of the 4x4 mode:
H4 (High range) 60km/h
L4 (Low range) 30km/h
Switch to the four-wheel drives, H4 and L4, only when the vehicle has come to a full stop and only when the clutch is depressed! Automatic vehicles must be in neutral.
By using the 4x4 mode incorrectly/permanently, the Client will be liable for the full cost of any damages.
4 The RENTER shall not be entitled to drive:
4.1 long distance roads between 07:00 PM and 06:00 AM due to the high risk of accidents caused by animals.
4.2 to Sandwich Harbour
4.3 along the Kunene River
4.4 from Epupa Falls east on road No. 3700 to road No. 3701
4.5 up Van Zyl’s pass
4.6 through salt water
4.7 on any beach where the water breaks
4.8 in any sandstorm
4.9 along riverbeds
4.10 on unregistered roads
5. The RENTER undertakes not to:
5.1 step on the roof or bonnet or any other painted part of the vehicle
5.2 lean against any metal parts of the vehicle body
5.3 leave the vehicle un-attentive (for long periods)
5.4 leave the key in the ignition while not driving
6 The RENTER undertakes to:
6.1 engage 4x4 timeously to prevent clutch and tyre damage
6.2 have the entire wheels cleaned after having been stuck in mud
6.3 have the vehicle cleaned, (inside, outside and underbody) or a cleaning fee of up to N$750.00 will be charged. Take note that should the vehicle not be cleaned it could cover scratches and dents which we can only charge you with once the vehicle have been cleaned and the damages become visible.
6.4 ensure that his passengers and guest comply with clause 5 above
7 The RENTER agrees that any roof top tents or camper, if mounted will be used at the sole and exclusive risk of the RENTER.
8. If the vehicle is scratched, the RENTER will be liable for an additional polishing fee of N$1500.00 plus VAT.
9. The vehicle and equipment leased to the RENTER are indicated as per attached quotation.
10. The vehicle type: __________________________
Was delivered to the RENTER and shall be returned by the RENTER
RETURNED:
DATE:
TIME:
Should the vehicle not be returned on the agreed time, the RENTER will be charged a daily rate.
11. Accident
11.1 If the RENTER is involved in an accident and a substitute vehicle is required, the RENTER shall not be entitled to any refund in terms of this rental agreement and the RENTER will have to enter into an entirely new rental agreement for another vehicle. A new rental agreement will not be concluded unless all outstanding money in terms of this rental agreement have been paid in full.
11.2 In the case of an accident where the vehicle is rendered not roadworthy, the LESSOR will not be obliged to avail a substitute vehicle, but can in its sole discretion avail a vehicle and only if a substitute vehicle is available.
12. Unless 48 hours prior notice have been given to the effect that the vehicle shall be returned before the due date the RENTER will not be entitled to any refund.
13. All breakdowns must be reported within 24 hours to the LESSOR. The LESSOR shall be informed of the full extent and cost of the repairs.
14. Collision Damage Waiver (CDW)
14.1 The RENTER will remain liable for ALL DAMAGES to the vehicle not covered by the CDW – for example but not limited to chipped tyres, deep scratches, under body damage, etc.
14.2 The DRIVER may choose the following CDW options:
Option 1: Zero Cover. Excess payable up to but not limited to N$45,000
Option 2: Limited CDW of N$180 per day. Excess payable up to but not limited to N$20,000.
Option 3: Limited CDW of N$260 per day. Excess payable up to but no limited to N$18,000
Option 4: Super CDW of N$350 per day. Excess payable up to but not limited to N$4,500
Option 1 & 2 excludes tyres and windscreen cover
Excess amount payable, as indicated in the different options will be reserved on the credit card on the day of the rental for damages (not limited to excess blocked) to the vehicle caused by negligence. Should no damages be reported upon inspection of the vehicle during the return of the vehicle, this amount will be released. This amount will be released after 3 working days from date of returning the vehicle.
14.3 The CDW further excludes damages to the underbody or sandblast.
14.4 IN THE CASE OF NEGLIGENCE OF THE DRIVER, DAMAGES TO THE VEHICLE WILL NOT BE COVERED BY THE COLLISION DAMAGE WAIVER.
14.5 The DRIVER needs to report ANY accident or DAMAGE to the vehicle to the police and to the LESSOR within 24 hours after the damage or loss occurred. If the DRIVER did not report as such, upon return of the vehicle, the DRIVER will be held liable for the repair of the damages and payment will be required immediately alternatively the costs of the damages will be processed within 3 working days from date of returning the vehicle.
14.6 The DRIVER must do everything in his/her capability to prove the reason for the accident or damage. This will include, capturing of pictures and recording the names and contact details of witnesses.
15. Tracking (Black Box)
It is recorded that the vehicle is fitted with a Tracking device and that routes and vehicle speed, amongst other items, are strictly monitored. By continued defiance of the Set out Speed Limits an audible warning signal will be activated in the Vehicle. The LESSOR will receive a Notification via E-mail from the GPS Tracker installed in the Vehicle in the case of speeding. By repeatedly ignoring the warning signal, the Contract is breached, resulting in the termination of the Collision Damage Waiver. Negligence, will for example be the violation of our agreed Speed limits (irrespective should road signs indicate higher speed limits) will lead to an immediate suspension of the Collision Damage Waiver. Notifications will be charged with N$10.00 per Notification received. Should the RENTER temper with the Tracking Device, a penalty fee of N$500.00 will be charged. However, in the case of damage and replacement, the full amount will be charged.
16. Drop Off the vehicle
On the day of return, the Rental Agent will inspect the vehicle.
The Company reserves the right to only declare the Vehicle being in order after a full cleaning, mechanical inspection of the vehicle, as well as a complete inspection of the camping gear has been completed.
The RENTER will be notified about the cost of the damage via E-mail within 3 working days after the vehicle has been returned. The LESSOR reserves the right to set off payment for any cost of damages or loss as referred to in terms of Clause 14 of this Rental Agreement and Clause 8 of Annexure A against the credit card of the RENTER within a 3 day period after the vehicle has been returned.